For CaixaBank Payments & Consumer, to think about the future is to think about sustainability, two indivisible concepts that are part of our values.
Sustainability is part of our work. We have integrated it in all areas of our activity taking into account its three main aspects: caring for the environment, committing to society and good business management.
We follow our 2022-2024 Sustainable Banking Plan, which we have designed in line with the Group's plan, to advance along this path. This plan is promoted and supervised by the Sustainability and Corporate Development area.
The plan includes more than 100 initiatives in different areas of the entity. Our aim is to help our customers achieve a sustainable transition and to continue promoting a positive social impact. We do this through inclusive financial products and solutions.
We achieve this by encouraging a culture of sustainability among our employees. We offer an inclusive work environment and promote their talent and professional development. We follow good governance practices that guarantee an appropriate integration of sustainability in our decisions and in all the organisation's processes.
To prepare the plan, we conducted a Materiality Analysis to identify and prioritise the ESG topics that are most relevant to our activity, taking into account the opinion of our stakeholders.
At CaixaBank Payments & Consumer, we endorse the commitments of the CaixaBank Group to boost progress in various areas of sustainability in our sector.
We are also committed to helping achieve the Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda, especially the following five, which are most directly impacted by our activity:
We support our customers, both people and companies, in their path towards a more sustainable economy. We achieve this by launching initiatives that support the financing of environmentally friendly products. Our objective is to contribute to a society that advances towards a future balanced with the planet.
We also promote internal actions aimed at decarbonising our activity, such as recycling our cards, offering POS terminals with the option not to print out the receipt, virtual second cards, and other initiatives.
At CaixaBank Payments & Consumer, we are faced with the challenge of creating a positive impact on people, especially those who are vulnerable.
To achieve this, we offer products and services that are tailored to the needs of different groups and companies, and that also include social inclusion criteria.
Moreover, we finance and participate in social programmes and projects that favour a fairer and more inclusive society.
We are committed to the responsible management of our activity, integrating social and environmental aspects into the decision-making of our governing bodies and of all the departments and businesses that make up our company.
We realise that our company owes its success to the fact that the people who are part of it are committed to our values. That is why we work to ensure their well-being, while also promoting their talent and enhancing their awareness of sustainability.
We also try to ensure that our activity takes place in an inclusive, diverse and egalitarian working environment.
