For CaixaBank Payments & Consumer, to think about the future is to think about sustainability, two indivisible concepts that are part of our values.
Sustainability is inherent to our corporate strategy, and we integrate it throughout our activity, encompassing its three aspects: environmental, social and governance (ESG). To do so, we rely on our 2022-2024 Sustainable Banking Plan, which we are working on jointly with the Group and its Sustainable Banking Plan, and with the Corporate Development and Sustainability Department, which is spearheading and monitoring the Plan.
The Plan is made up of more than 100 initiatives being promoted by the company's various departments in order to help our customers achieve a sustainable transition and to continue to promote a positive social impact through inclusive financial solutions and products.
To achieve this, we encourage a culture of sustainability among our employees, offering them an inclusive work environment and promoting their professional talent and development, and we implement good governance practices to ensure that sustainability is properly integrated into decision-making and into all of the organisation's processes.
To prepare the plan, we conducted a Materiality Analysis to identify and prioritise the ESG topics that are most relevant to our activity, taking into account the opinion of our stakeholders.
At CaixaBank Payments & Consumer, we endorse the commitments of the CaixaBank Group to boost progress in various areas of sustainability in our sector.
We are also committed to helping achieve the Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda, especially the following five, which are most directly impacted by our activity:
We are guiding our customers - individuals and companies - towards a more sustainable economy, and we're doing so through initiatives that promote the financing of sustainable products that have a lower impact on the environment. Our goal is to help society advance towards a future that is more in balance with the planet.
We also promote internal actions aimed at decarbonising our activity, such as recycling our cards, offering POS terminals with the option not to print out the receipt, virtual second cards, and other initiatives.
At CaixaBank Payments & Consumer, we are faced with the challenge of creating a positive impact on people, especially those who are vulnerable.
To achieve this, we offer products and services that are tailored to the needs of different groups and companies, and that also include social inclusion criteria.
Moreover, we finance and participate in social programmes and projects that favour a fairer and more inclusive society.
We are committed to the responsible management of our activity, integrating social and environmental aspects into the decision-making of our governing bodies and of all the departments and businesses that make up our company.
We realise that our company owes its success to the fact that the people who are part of it are committed to our values. That is why we work to ensure their well-being, while also promoting their talent and enhancing their awareness of sustainability.
We also try to ensure that our activity takes place in an inclusive, diverse and egalitarian working environment.
