For CaixaBank Payments & Consumer, to think about the future is to think about sustainability, two indivisible concepts that are part of our values.
Sustainability is inherent to our corporate strategy, and we integrate it throughout our activity, encompassing its three aspects: environmental, social and governance (ESG). To do so, we rely on our 2022-2024 Sustainable Banking Plan, which we are working on jointly with the Group and its Sustainable Banking Plan, and with the Corporate Development and Sustainability Department, which is spearheading and monitoring the Plan.
The Plan is made up of more than 100 initiatives being promoted by the company's various departments in order to help our customers achieve a sustainable transition and to continue to promote a positive social impact through inclusive financial solutions and products.
To achieve this, we encourage a culture of sustainability among our employees, offering them an inclusive work environment and promoting their professional talent and development, and we implement good governance practices to ensure that sustainability is properly integrated into decision-making and into all of the organisation's processes.
To prepare the plan, we conducted a Materiality Analysis to identify and prioritise the ESG topics that are most relevant to our activity, taking into account the opinion of our stakeholders.
At CaixaBank Payments & Consumer, we endorse the commitments of the CaixaBank Group to boost progress in various areas of sustainability in our sector.
We are also committed to helping achieve the Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda, especially the following five, which are most directly impacted by our activity: