The website www.caixabankpc.com, of CAIXABANK PAYMENTS & CONSUMER, E.F.C. E.P.,  S.A.U. (hereinafter, “CAIXABANK PAYMENTS & CONSUMER”), uses cookies and other files  with a similar functionality (hereinafter, and as a whole, "cookies"). Cookies are  files that are used to store and retrieve information from your device and that, for example, allow the website to work properly or to know your browsing habits. This website uses session cookies and persistent cookies. Session cookies are designed to gather and store data while you access a website. They are normally used to store information that is only kept for providing the service requested by the user on a single occasion. Persistent cookies are a type of cookie in which the data remains stored on your terminal and can be accessed and processed for a period defined by the owner of the cookie, which can range from a few minutes to several years.



This website uses cookies which allow its operation and the provision of services offered therein (for example, for user authentication and identification). 

We also use internal cookies (for which CAIXABANK PAYMENTS & CONSUMER is responsible for the information processed), for the purposes specified below. If you do not accept some cookies, the experience on our website will be limited with respect to the functionalities specified in this section, but we want to give you complete control so you can decide. 

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If you click save without having checked a box, you will reject cookies. 


To set up or reject cookies, you can use the settings panel in section 2 (Purpose of cookies/ configuration and rejection of cookies).

Also, most web browsers let you manage your preferences on the use of cookies at all times. You can adjust your browser to reject or delete certain cookies as you see fit.

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4.1 Data controller
The data controller is CAIXABANK PAYMENTS & CONSUMER, whose full name and contact details are as follows:

Caixabank Payments & Consumer, E.F.C., E.P., S.A
Tax code: A08980153
Address: Calle Caleruega, 102, de 28033 Madrid

4.2 Contact details for the Data Protection Officer  
CAIXABANK PAYMENTS & CONSUMER has appointed the Data Protection Officer that CaixaBank has designated for all the companies of the CaixaBank Group as the person 
responsible for matters related to privacy and data protection. 
Customers can contact the Data Protection Officer by sending an email to delegadoprotecciondatos@caixabank.com, or a postal letter to Calle Pintor Sorolla nº 2-4 (49002 Valencia) with the reference "Data Protection Officer". 

You can contact the data protection controller via the following link www.caixabank.com/delegadoprotecciondedatos.

4.3 Purpose of data processing and legal basis  
The purposes of the processing are set down in "Purposes of cookies and third-party cookies / 
configuring and rejecting cookies". 

4.4  Legal basis for processing  
The legal basis of processing is your consent, which you can manage and reject in ("Purposes of cookies and third-party cookies/configuring and rejecting cookies") and ("Disabling or deleting cookies")

4.5 Data categories  
Below you will find the different kinds of data collected or processed by cookies: 

Unique identifier 
Browser type / Operating System 
Device type / Operating System 
Date and time the website was accessed 
Session duration 
Content they interact with 
Visit reference

4.6 Data recipients  
CAIXABANK PAYMENTS & CONSUMER will share the information collected with: 

Public authorities and bodies, to comply with a mandatory legal obligation.

Information technology service providers acting on our behalf as data processors.

4.7 Transfers to third countries  
CAIXABANK PAYMENTS & CONSUMER does not make transfers to third countries.

4.8 Data storage period  
The data obtained through the use of cookies accepted by the user will be kept for a period of 12 months. "Purposes of cookies and third parties / configuration and rejection of cookies", consult their respective policies, indicated in that same section, to inform you about their retention periods.

4.9 Exercising rights and claims with the Data Protection Authority / Rights of the data subjects
The data subject may exercise his or her personal data rights (access, portability, withdrawal of consent, correction, objection, limitation, and erasure) in accordance with the current regulations at CaixaBank branches, by writing to APARTADO DE CORREOS 209-46080 VALENCIA, or at https://www.caixabankpc.com/ejerciciodederechos, or through their digital or mobile banking. You can also file claims related to the processing of your personal data with the Data Protection Officer of the Caixabank Group (http://www.caixabank.com/ delegadoprotecciondedatos) and/or with the Spanish Data Protection Agency (www.agpd.es). 

You can find more information on these rights here.



CAIXABANK PAYMENTS & CONSUMER can change this Cookie Policy in response to new legislative or regulatory requirements, or with the aim of adapting this policy to the instructions issued by the Spanish Data Protection Agency.